Tag: Elearning

Monitoring / - 24/10/2016 22:37:36

5 tricks to increase a Social Media professional’s productivity

1. Generate a Facebook performance report of your brand and its competition on PowerPoint with just one click. Can you imagine exporting all the Facebook performance data of your brand and its competition directly into a PowerPoint presentation? At any moment, even during a meeting with your client, all you need…

social crm / - 09/10/2016 18:03:00

3 metrics to monitor the performance of your bot on a Real-time dashboard

With the current rise of bots, companies are now increasingly investing in customer support via chat (WhatsApp or Messenger, for example). But how can I monitor customers that are using my brand’s bot?   Thinking about this, we integrated bots to Buzzmonitor Dashboards. This makes it much easier to analyze the…