Monitoring / - 15/11/2016 23:19:00
Hybrid dashboards, that mix monitoring and social CRM data, can be useful to follow the brand’s image and CRM team’s productivity on a single screen. Know the data that can be explored and help managers to save time on social media strategic management. #1 Not all platforms are the same…
Monitoring / - 24/10/2016 22:37:36
1. Generate a Facebook performance report of your brand and its competition on PowerPoint with just one click. Can you imagine exporting all the Facebook performance data of your brand and its competition directly into a PowerPoint presentation? At any moment, even during a meeting with your client, all you need…
social crm / - 09/10/2016 18:03:00
With the current rise of bots, companies are now increasingly investing in customer support via chat (WhatsApp or Messenger, for example). But how can I monitor customers that are using my brand’s bot? Thinking about this, we integrated bots to Buzzmonitor Dashboards. This makes it much easier to analyze the…