Tag: social listening

social news / - 04/02/2021 15:09:41

6 New features of Buzzmonitor for October 2020!

These are the 6 new features of Buzzmonitor we launch on October.    Buzzmonitor reports 1- New general language filter The language filter, previously only available for Twitter, Facebook, YouTube, and Instagram, is now a general filter that can be applied to all social media interactions. * This filter does…

Monitoring / - 02/02/2021 09:50:06

Buzzmonitor launches new Influencers module with Artificial Intelligence

Buzzmonitor launches its new Influencers module in beta. The new module is present in all Buzzmonitor payment accounts and allows you to identify influencers from keyword searches, social networks and profile types (companies or people). The new module is an integral part of Buzzmonitor and uses advanced Artificial Intelligence concepts,…

social crm / - 21/01/2021 17:31:47

21 reports to optimize your Customer Care on Social Media

Customer Care in social media has gained relevance in the last decade being so influential in the consumer's purchase decision as well as Marketing. Dissatisfied consumers complain on social media and influence potential new consumers of a brand. That's why at Buzzmonitor we usually say that SAC is the new…

Monitoring / - 15/01/2021 09:45:06

The listening of terms and keywords is coming to Instagram!

Yes, you are reading well!   A few days ago the company announced the details of the update that many of us were waiting for, and that it has begun to implement for users in six countries: UK, USA, Australia, New Zealand, Ireland and Canada. They will now be able to…

social news / - 14/01/2021 11:47:15

Buzzmonitor's New Interface

New year, new interface: our Buzzmonitor home page has been completely reinvented and now shows a summary of all the possibilities offered by the platform for Monitoring, Customer Service, Analytics and Scheduling.   From this page, it is possible to define which modules you want to use and have an overview…

social news / - 12/01/2021 18:04:42

Buzzmonitor updates: New features on the platform

2020 was an atypical year, however at Buzzmonitor we remain firm in our commitment to you, our clients. We have listened to and implemented many of the suggestions requested in recent months to continue being the multichannel social media platform that brings more news to the market. December would be…

Monitoring / - 18/01/2018 23:34:10

7 updates on Buzzmonitor to start 2018 with the right foot

To start this new year in the best way, Buzzmonitor has 7 news that will make the social media professionals’ work easier than ever this year. 1.Schedule videos on Facebook The Buzzmonitor Publisher module can now publish and schedule video contents for Facebook. Many formats are supported: 3g2, 3gp, 3gpp,…