Artificial Intelligence is increasingly important and increasingly present in people's lives. With it, we are able to perform numerous functions in different areas, such as optimizing the productivity of your company's SAC team. Buzzmonitor has two tools with this feature: Smart Replies and Saved Replies. We'll tell you…
12/02/2021 09:45:53
Discover the Buzzmonitor's news that were online on september. Buzzmonitor Reports 1. New follow-up reports We make adjustments to the filters of some standard reports and include new reports: "Monthly Volume", "Volume by Days of the Week", "Topic Relationship" and "Most Like Posts". 2. New…
08/02/2021 09:04:56
These are the 6 new features of Buzzmonitor we launch on October. Buzzmonitor reports 1- New general language filter The language filter, previously only available for Twitter, Facebook, YouTube, and Instagram, is now a general filter that can be applied to all social media interactions. * This filter does…
04/02/2021 15:09:41
During this atypical year of the pandemic, YouTube has become an important ally in everyone's daily life. So, if your brand has a presence on the platform, with the help of Buzzmonitor you can analyze information and see how your videos are impacting users. The 12 metrics that can be…
03/02/2021 16:53:09
Buzzmonitor launches its new Influencers module in beta. The new module is present in all Buzzmonitor payment accounts and allows you to identify influencers from keyword searches, social networks and profile types (companies or people). The new module is an integral part of Buzzmonitor and uses advanced Artificial Intelligence concepts,…
02/02/2021 09:50:06
We continue to listen to our customers and implement new features that make working with social media even easier and more dynamic. Discover what’s new: Buzzmonitor reports 1. Personalization of the days and hours of attention that optimize the calculation of the SLA's It is now possible to…
27/01/2021 11:32:17
The social network, Instagram, is widely used by most creators and brands for being a visual network. You can take and post photos, record and post videos, produce Stories, Reels, IGTV, and much more. Due to all the potential that Instagram has, and for brands to understand how they are…
27/01/2021 11:04:31
Customer Care in social media has gained relevance in the last decade being so influential in the consumer's purchase decision as well as Marketing. Dissatisfied consumers complain on social media and influence potential new consumers of a brand. That's why at Buzzmonitor we usually say that SAC is the new…
21/01/2021 17:31:47