Case Studies
Brands from a variety of segments are already using Buzzmonitor in their day to day operations. Get inspiration from our Social Listening case studies and find out how our platform is being used.
Success stories with
Buzzmonitor
Learn firsthand from top companies how to apply the best Social Intelligence tool available.
McDonald’s
By centralising all their digital channels on one platform and organising their customer support operation on social media, Mc Donald’s optimised their customer experience with data and artificial intelligence.
O Boticário
For the launch of their Nativa SPA Jasmim Sambac collection, which reduces the effects of stress on the skin, the brand decided to interact with Twitter users that posted about stress. During the process, Buzzmonitor monitoring proved essential for mapping user profiles, getting to know the audience and delivering insights.
Sonae Sierra
Luego de centralizar todos sus canales digitales en una sola plataforma y organizar su operación de atención al cliente en redes sociales, Mc Donald’s ha conseguido optimizar su customer experience con datos e inteligencia artificial.
Yämmi
Yämmi interacted on private Facebook fan groups, where actual users of the machine express their doubts and criticisms but also positive points and suggestions for improvement. Discover how they monitored and managed healthy interactions within these groups.
Ultragaz
CAMBIAR: Luego de centralizar todos sus canales digitales en una sola plataforma y organizar su operación de atención al cliente en redes sociales, Mc Donald’s ha conseguido optimizar su customer experience con datos e inteligencia artificial.
Vigor
CAMBIAR: Luego de centralizar todos sus canales digitales en una sola plataforma y organizar su operación de atención al cliente en redes sociales, Mc Donald’s ha conseguido optimizar su customer experience con datos e inteligencia artificial.
Influencers
Buzzmonitor has an influencers section for analysing profile performance and objectively deciding the best plan of action for your brand.
Discover how the platform was used to get to know more about the three most influent Spanish presenters: Pablo Motos, Jorge Javier and Bertin Osborne.Osborne.
What are people saying about us?
“Our experience with Buzzmonitor was very positive. We had to tackle all kinds of projects, all with considerable reach. Working hand in hand with Buzzmonitor, we managed to undertake projects of great magnitude, from local to global, obtaining some very valuable results in terms of work methodology and insights. Furthermore, their predisposition for assistance is something we really appreciate at MRM.”
Pablo Ferrer – Header of Social Media
(MRM / McCANN)
“We believe that successful digital performance is in part due to strategic partnerships – like for example the one we have with Buzzmonitor – which helps us manage all the information received from our consumers and respond in a relevant way with their satisfaction in mind. We focus on partnerships that strengthen the role of McDonald’s as a brand that wants to be at the forefront of digital innovation, making it possible for consumers to have an increasingly more convenient and simplified experience.”
Sérgio Leal – Marketing and Comunication Director
(McDonald’s Portugal)
“Buzzmonitor covers all the needs of Social Media Marketing professionals, facilitating decision making in real time by enabling listening, analysing and acting on conversations related to your clients. A multichannel environment based on teamwork, without the need to be tied to a workstation, with assistance received from an agile, decisive and specialized support team. Without a doubt, a recommended tool and a guarantee of peace of mind.”
José Manuel López – Social Media
Coordinator Publicis
“Our assessment after one year of using Buzzmonitor is very positive because the tool undergoes constant updates and is always improving and producing new reports. We’ve always had something new to offer our clients.”
David Díaz – Head of Social Media
VMLY&R
Join Buzzmonitor
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Shall we start?
Try the tool for 14 days for free and:
- Register your brand and competitor brands and start listening to what people are saying about you on social media.
- Analyse social media KPI’s to determine the best route for your clients’ business.
- Gain an overview of the tool.
- Count on our team for support and resolution of queries.
Discover the power of Buzzmonitor with this non-binding offer!
