June Updates Buzzmonitor | Check out this month’s platform updates!
To start the month, we have added 10 updates to Buzzmonitor to further optimize your social media management. The new features cover the Monitoring, Customer Service, Analytics Pro, and Scheduling modules. The last update is incredible and will be available on the platform in the coming days! Stay tuned! ANALYTICS PRO MODULE ✨ Instagram […]
New Automatic Ticket Distribution: More Control and Efficiency in Customer Service
We have an amazing update in Buzzmonitor to make your customer service even more efficient, and automatically! The Customer Service module will feature automatic and uniform ticket distribution by analyst, more equitable and with many customization possibilities. Currently, tickets are assigned to analysts and teams using four assignment methods: Manually: Changing the responsible party when […]
7 Advantages of Unified Social Media Management
In the fast-paced world of digital marketing and social media management, efficiency and consistency are key to success. With the proliferation of digital platforms and the increasing demand for content, marketing agencies and professionals face a growing challenge: how to effectively manage multiple social media profiles for various clients without wasting time or compromising quality. […]
AI in Action: Discover all of Buzzmonitor’s Artificial Intelligence Tools
A pioneer in the market, Buzzmonitor has offered various Artificial Intelligence tools for years, designed to boost engagement and the effectiveness of our clients’ marketing strategies. From integration with Chat GPT to tag automation, these features assist marketing professionals in their daily lives, increasing productivity, improving customer service, generating new custom reports, automating daily processes, […]
Buzzmonitor April Updates: Instant Social Media Reports with AI Insights and More
The latest updates have just arrived, featuring the most anticipated update of the year integrated into ChatGPT! Are you ready to discover how Artificial Intelligence will further optimize your social media routine? For April, our technology team has prepared a series of exciting updates, all available now for you to make the most of. This […]
Launch of Buzz GPT: Streamline Social Media Content Production with Buzzmonitor
Crafting engaging content that resonates with the audience is a challenge for brands operating on social media platforms. At Buzzmonitor, we’re always at the forefront, anticipating the needs of our clients, which is why we’ve launched Buzz GPT. This new functionality, integrated with OpenAI’s technology, optimizes the creation of social media content, enhancing the production […]
How to Use Tags in Social Media Reports
Using tags is the best way to make your report more insightful, as they help classify buzz and provide detailed information. Tags can be applied in different types of social media analysis, for example: Brand perception analysis: Brand pillars can be turned into tags to help you understand if the brand attributes are truly being […]
How to Create Tickets in Buzzmonitor?
With Buzzmonitor’s Customer Service module, you can manage user interactions across social media platforms publicly and privately, as well as on other digital channels like email, Google My Business, Play Store, or WhatsApp. All these messages can be handled within a single tool. Additionally, Buzzmonitor allows you to configure tickets automatically or manually for second-level […]
Discover How to Measure Your Brand’s Performance on Social Media with Analytics Pro
In addition to creating content strategies, it’s always essential to analyze the results. To verify the audience’s interest in your posts, compare your performance with that of the competition and think of new ways to achieve desired objectives, whether it’s follower growth, increased page engagement, or more conversions. Metrics analysis serves as a guide to […]